FRENDEX Partner Program – General Terms and Conditions (GTC)
These General Terms and Conditions (hereinafter: GTC) govern the terms of cooperation between the Service Provider and the Partner within the framework of the FRENDEX Partner Program. By submitting the application form and accepting the GTC, the Partner declares that they have read and understood these terms and accept them as binding.
1. Definitions
1.1 "Service Provider": the business entity operating the FRENDEX platform (hereinafter: FRENDEX), whose exact corporate details are set out in the Platform's Terms of Use.
1.2 "Partner": a natural person (individual) who has successfully applied for the FRENDEX Partner Program, whose application has been approved by FRENDEX, and who has accepted the GTC.
1.3 "Platform": the FRENDEX mobile application and all associated web interfaces.
1.4 "Provider": a user registered as a service provider on the Platform who holds an active, paid subscription.
1.5 "Referral Link": a unique URL generated by FRENDEX for the Partner, through which Provider registrations can be tracked and attributed to the Partner.
1.6 "Referred Provider": a Provider who registered on the Platform through the Partner's unique Referral Link and holds an active, paid subscription.
1.7 "Reward": the monetary or non-monetary incentive (bonus) due to the Partner upon fulfilment of the conditions set out in these GTC.
2. Subject of the Program
2.1 The purpose of the FRENDEX Partner Program (hereinafter: Program) is for the Partner to recommend the FRENDEX Platform to potential service providers (Providers) within their own network and communities, thereby contributing to the expansion of the Platform's provider base.
2.2 The Partner carries out the referral activity independently, in their own name and at their own responsibility. No employment contract, agency relationship, or mandate agreement is established between the Partner and FRENDEX.
2.3 The Partner is not authorised to enter into contracts, assume obligations, set prices, or otherwise act on behalf of FRENDEX.
3. Eligibility
3.1 Only natural persons (individuals) who have reached the age of 18 are eligible to participate in the Program.
3.2 Application is made by completing and submitting the online application form provided by FRENDEX, which includes acceptance of these GTC.
3.3 FRENDEX undertakes to review applications within 48 hours. FRENDEX reserves the right to reject any application without providing reasons.
3.4 Upon approval, the Partner receives a unique Referral Link to commence their referral activity.
4. Referred Provider attribution and duration
4.1 A Provider who registers through the Referral Link is automatically attributed to the Partner on the Platform (hereinafter: attribution).
4.2 The attribution period is 12 (twelve) calendar months from the date of the Provider's registration.
4.3 After the expiry of the 12-month attribution period, the Provider may become eligible for referral by another Partner, provided that the following conditions are met:
- the Provider does not hold an active, continuous subscription at the time the attribution period expires; and
- at least 3 (three) calendar months have elapsed since the expiry of the Provider's last active subscription (inactivity period).
4.4 If the Provider holds an active, continuous subscription at the time the attribution period expires, the Provider may not be referred by another Partner for as long as their subscription remains uninterrupted.
4.5 A Provider may only be attributed to one Partner at a time. The first valid registration through a Referral Link takes precedence.
5. Rewards
5.1 Referral reward (Provider bonus)
5.1.1 The Partner is entitled to a referral reward if at least 3 (three) Providers registered through the Partner's Referral Link hold an active, paid subscription by the end of their 3rd subscribed month from registration.
5.1.2 The referral reward amount is: HUF 20,000 (twenty thousand forints) / EUR 50 (fifty euros). The applicable currency is determined by FRENDEX.
5.1.3 The referral reward shall be disbursed within 30 (thirty) calendar days following the completion of the 3rd subscribed month by the 3rd qualifying Provider.
5.2 Retention bonus
5.2.1 The Partner is entitled to a retention bonus if at least 3 (three) of the Providers referred under Section 5.1 maintain a continuously active, paid subscription through the end of their 9th subscribed month from registration.
5.2.2 The retention bonus amount is: HUF 40,000 (forty thousand forints) / EUR 100 (one hundred euros).
5.2.3 The retention bonus shall be disbursed within 30 (thirty) calendar days following the completion of the 9th subscribed month.
5.3 Form of Reward
5.3.1 FRENDEX shall provide the Reward in one of the following forms, at FRENDEX's sole discretion:
- Cash payment: by bank transfer to the bank account number provided by the Partner; or
- Non-monetary benefit: in the form of a voucher, coupon, discount code, or any other form determined by FRENDEX.
5.3.2 FRENDEX reserves the right to unilaterally determine the form of the Reward and to change the form at any time with prior notice to the Partner.
5.3.3 In the case of non-monetary benefits, the face value of the voucher or coupon shall be at least equal to the monetary amount specified in these GTC.
6. Tax liability
6.1 In the case of a cash Reward, the Partner acknowledges and expressly accepts that all tax, tax reporting, and contribution obligations arising from the Reward are solely the responsibility of the Partner.
6.2 The Partner is responsible for declaring the Reward received in accordance with applicable Hungarian legislation and for paying any taxes and contributions due within the prescribed deadlines.
6.3 FRENDEX does not qualify as an employer or payer within the meaning of the Hungarian Personal Income Tax Act in connection with the disbursement of the cash Reward, unless otherwise mandated by law.
6.4 By accepting these GTC, the Partner declares that they are aware of their tax obligations and are able and willing to fulfil them.
6.5 In the case of non-monetary benefits (vouchers, coupons), it is the Partner's responsibility to determine and fulfil any tax obligation arising from such benefit.
7. Partner obligations
7.1 The Partner shall carry out their referral activity in good faith, fairly, and in a manner consistent with preserving FRENDEX's reputation.
7.2 The Partner shall not make false, misleading, or exaggerated claims about the Platform, its features, pricing, or the Partner Program.
7.3 The Partner shall not employ methods constituting spam (mass unsolicited messaging) and shall not infringe upon the personal rights of third parties or the terms of use of the relevant platforms (Facebook, Instagram, etc.).
7.4 The Partner shall not use the Referral Link for themselves, for fictitious persons, or for accounts created without a genuine intent to refer. Such conduct shall result in immediate termination of the Program and forfeiture of the Reward.
7.5 The Partner is required to provide accurate and up-to-date contact information (email, phone number, bank account number) and to promptly report any changes thereto.
7.6 The Partner shall not transfer, share, or sell their Referral Link to a third party for the purpose of circumventing the referral activity.
8. Rights and obligations of FRENDEX
8.1 FRENDEX shall provide the Partner with a unique Referral Link and access to a Partner dashboard where referral results can be tracked.
8.2 FRENDEX undertakes to disburse the Reward within the deadlines specified in these GTC, provided that the Partner has supplied all required information (bank account number, contact details) in full.
8.3 FRENDEX is entitled to monitor the Partner's activity and, in the event of suspected abuse, to suspend the Referral Link, withhold the Reward, or terminate the Partnership with immediate effect.
8.4 FRENDEX is entitled to unilaterally amend the Program conditions (including the amount and form of the Reward and the eligibility criteria). FRENDEX shall notify the Partner of any amendment at least 15 calendar days prior to its effective date. Amendments shall not affect the disbursement of Rewards already earned and due.
8.5 FRENDEX reserves the right to suspend or permanently terminate the Program until further notice. In the event of termination, Rewards for conditions already fulfilled shall be disbursed.
9. Termination of the cooperation
9.1 The partnership is established for an indefinite period.
9.2 Either party may terminate the partnership in writing (by email), without providing reasons, with a notice period of 30 (thirty) calendar days.
9.3 FRENDEX is entitled to terminate the cooperation with immediate effect by extraordinary termination if the Partner:
- materially breaches any provision of these GTC;
- engages in fraudulent, deceptive, or morally objectionable conduct;
- abuses the Referral Link (fictitious registrations, self-referral, etc.);
- damages or jeopardises the reputation of FRENDEX.
9.4 Upon termination, Rewards already earned and due shall be disbursed. No Reward shall be due for conditions not yet fulfilled.
9.5 Following termination, the Partner's Referral Link shall be deactivated. The attribution of already assigned, active Providers shall remain in effect for the duration specified in Section 4.
10. Intellectual property and brand usage
10.1 The FRENDEX name, logo, brand elements, and Platform content are the exclusive intellectual property of FRENDEX.
10.2 In the course of their referral activity, the Partner is entitled to use the FRENDEX name and marketing materials separately provided by FRENDEX, solely for the purpose of referral.
10.3 The Partner shall not modify or alter the FRENDEX logo or brand elements, nor use them in a misleading manner.
11. Data protection
11.1 FRENDEX processes the Partner's personal data in connection with the Partner Program in compliance with applicable data protection legislation (in particular, the GDPR).
11.2 The detailed conditions of data processing are set out in the FRENDEX Privacy Policy, which is available on the Platform.
11.3 The Partner is not entitled to access the personal data of Providers registered through the Referral Link. The Partner may only view aggregated statistical data (number of registrations, number of active subscriptions) on the Partner dashboard.
12. Limitation of liability
12.1 FRENDEX shall not be liable for damages arising from temporary unavailability of the Platform, technical errors, or maintenance.
12.2 FRENDEX's aggregate liability under these GTC shall not exceed the total amount of Rewards actually disbursed to the Partner.
12.3 The Partner is fully responsible for the content they publish, for any damages caused to third parties in the course of their referral activity, and for compliance with applicable laws and regulations.
13. Miscellaneous provisions
13.1 These GTC shall be governed by Hungarian law.
13.2 In the event of a dispute between the parties, the parties shall first attempt to resolve the dispute through mutual consultation. Should such efforts fail, the parties submit to the exclusive jurisdiction of the Buda Central District Court and the Budapest-Capital Regional Court, as applicable.
13.3 If any provision of these GTC becomes invalid or unenforceable, this shall not affect the validity of the remaining provisions.
13.4 FRENDEX is entitled to unilaterally amend these GTC. The Partner shall be notified of any amendment by email at least 15 calendar days prior to its effective date. If the Partner does not accept the amendment, they are entitled to terminate the cooperation before the amendment takes effect.
13.5 Acceptance of these GTC takes place electronically (by submitting the application form and ticking the relevant checkbox), which constitutes a valid conclusion of the agreement between the parties.